Question 1

What is the Fusion Security Training Portal?

John · Accepted Answer

The Fusion Security Training Portal was created by Fusion Security to provide a convenient way for its employees to access online training programs.

Question 2

How do I log in?

John · Accepted Answer

Employees may log in to the training portal using their email address as their Username. Your password is your employee number. You may then choose your own password after you log in.

Question 3

Is it free to access this online training portal?

John · Accepted Answer

Yes, it is free for current employees of Fusion Security.

Question 4

Do I get paid for taking these online courses?

John · Accepted Answer

You will be paid for the courses related to your position. You must have passed the module. You must pass your probation period before receiving payment.

Question 5

How do I get paid for taking these courses?

John · Accepted Answer

Log in to TrackTik (use the app on your duty phone or go to www.fusionsecurity.ca and click on Employee Portal and TrackTik.) Submit a Paid Online Training Request form.

Question 6

What is a course module?

John · Accepted Answer

A course module is one online lesson on a topic that contains content organized as part of an overall learning path for students.

Question 7

How long does it take to complete a module?

John · Accepted Answer

The modules vary in length. They may be ten minutes long and others may be an hour. The estimated duration is listed in the introduction. You may do the course at your own pace. They do not have to be completed in one sitting.

Question 8

How do I get a certificate after passing a module or course?

John · Accepted Answer

After successfully passing all modules in the course, you can find your certificates under “My Dashboard”, under “My Certificates”.

Question 9

How do I pass a course module?

John · Accepted Answer

You must watch the entire video and complete all questions/quizzes. You are required to receive a passing grade of 80% on the final quiz. After an unsuccessful third try on the quiz, you will be required to reach out to the admin (er@fusionsecurity.ca) who will reset your progress to allow you to retake the module again.

Question 10

Can I skip ahead in the modules?

John · Accepted Answer

No, you may not skip the video ahead. You may only go backwards.

Question 11

Are there courses for my position?

John · Accepted Answer

Modules and courses are still in progress. Many more will be published in the future.

Question 12

What system is required to access the online training?

John · Accepted Answer

You will need access to a computer or mobile device with internet access and speakers.

Question 13

Who do I contact for help with technical issues?

John · Accepted Answer

Please contact Employee Resources at er@fusionsecurity.ca.

Question 14

Who do I contact for help with questions about my job?

John · Accepted Answer

Please contact your Supervisor or Operations.

Question 15

Can I use course certification towards other educational programs or schools?

John · Accepted Answer

At this time, Fusion Security training courses are internal programs only.

Question 16

How do I go back to the previous section in a module or how do I review a module I have previously completed?

John · Accepted Answer

If your screen does not show an arrow at the top of the screen, please scroll up, which will lead you to the previous screen.

Frequently Asked Questions