Frequently Asked Questions
The Fusion Security Training Portal was created by Fusion Security to provide a convenient way for its employees to access online training programs.
Employees may log in to the training portal using their email address as their Username. Your password is your employee number. You may then choose your own password after you log in.
Yes, it is free for current employees of Fusion Security.
You will be paid for the courses related to your position. You must have passed the module. You must pass your probation period before receiving payment.
Log in to TrackTik (use the app on your duty phone or go to www.fusionsecurity.ca and click on Employee Portal and TrackTik.) Submit a Paid Online Training Request form.
A course module is one online lesson on a topic that contains content organized as part of an overall learning path for students.
The modules vary in length. They may be ten minutes long and others may be an hour. The estimated duration is listed in the introduction. You may do the course at your own pace. They do not have to be completed in one sitting.
After successfully passing all modules in the course, you can find your certificates under “My Dashboard”, under “My Certificates”.
You must watch the entire video and complete all questions/quizzes. You are required to receive a passing grade of 80% on the final quiz. After an unsuccessful third try on the quiz, you will be required to reach out to the admin ([email protected]) who will reset your progress to allow you to retake the module again.
No, you may not skip the video ahead. You may only go backwards.
Modules and courses are still in progress. Many more will be published in the future.
You will need access to a computer or mobile device with internet access and speakers.
Please contact Employee Resources at [email protected].
Please contact your Supervisor or Operations.
At this time, Fusion Security training courses are internal programs only.
How do I go back to the previous section in a module or how do I review a module I have previously completed?
If your screen does not show an arrow at the top of the screen, please scroll up, which will lead you to the previous screen.